Thoughts on being a JRC employee

JRC Experience, JRC Program,

I am both a parent of a child with several emotional and behavioral issues, and an employee of JRC for over 17 years. When I began in 1997 as a Mental Health Assistant (direct care staff), I was amazed at how well-kept the facility and residential homes are. The facility had an “at home atmosphere” for all the students and clients but they are also well-monitored by cameras and staff.

The author with one of her favorite clients.
The author with one of her favorite clients.

However, what were most impressive to me were the students and clients. They come in from all around the world to receive our services. Despite all of the negative perceptions and ongoing controversy, we have been very successful in providing our students and clients a better quality of life.

Because my child is also one who needs help, I can sympathize with the parents who struggle day in and day out just hoping to find a place where their child is getting the services they not only need but deserve. As both a parent and an employee, I can see that JRC has been and continues to be that place for our students and clients.

As I continue my employment with JRC, I recognize how privileged I am to be working at the center with so many dedicated professionals, and as I continue to grow older I will cherish all of my memories of the students and clients I have met throughout the years.

behavior chart

How using behavioral data benefits our students

Data, ,

I’m a software developer at JRC and I would like to briefly talk about the charting application that we have developed here at JRC that I feel greatly benefits our students and clients and our staff.

The charting application graphically displays client academic and behavioral data that we collect at the school. Academic data is collected and displayed in real time. We have students and clients work in several different educational applications throughout the school day. As he or she completes a timing, the results are written to our charting application which can be displayed instantly. Daily behavioral data is collected and entered by staff usually a day or two later. Staff use the charting application to easily monitor how the student or client is doing both academically and behaviorally.

Being able to easily access this data and being able to visually see this data is a huge help to staff in helping students and clients obtain the best care here at our school. One last benefit that I would like to add is that parents can view their child’s chart data at any time via our Parent Agency website.

This chart shows the drop-off in this student's inappropriate behaviors from entry to JRC to the present.
This chart shows the drop-off in this student’s inappropriate behaviors from entry to JRC to the present.

How JRC uses software to streamline processes

Data,

JRC has made use of custom software applications in order to maximize the work efficiency of staff and to more adequately manage big data.

Because of the large amounts of data needed to be recorded due to the nature of our business, JRC has built many systems in-house in order to manage this workload. From a scheduling system that processes a constantly changing schedule for 1000 staff at 40+ locations 24/7, to a program change application that allows clinicians and case managers to make dozens of changes per week to client’s programs, custom software has allowed the organization to more easily manage the growth of information needed to provide effective aid to our students and clients.

Let us know if you would like to learn more about some of the software programs we have been able to develop here.